Museum Pass Program
Frequently Asked Questions
How do I reserve a pass?
Museum passes can be reserved online using your valid Grundy Library or Bucks County Public Library Card number and PIN.
For further information, contact the Grundy Library at 215-788-7891.
Is there a charge to reserve and borrow a pass?
There is no charge to reserve and borrow a museum pass.
Who can reserve and borrow a pass?
Grundy Library or Bucks County Public Library Card holders with library accounts in good
standing can reserve and borrow a museum pass.
NOTE: Library passes cannot be checked out using an e-Card.
How many passes can I reserve per day/month?
One museum pass can be reserved per day per library card. Each museum can be reserved one
time per month, and up to four different museums can be reserved at one time.
How far in advance can I reserve a pass?
Reservations can be made up to 60 days in advance.
How many people are admitted to a museum per pass?
The membership conditions of each museum vary; to view these, click on “Learn More” below
the museum graphic on the “By Museum” reservation screen.
What is the “Day of Use”?
“Day of Use” is the day you plan on visiting the museum. Passes may be picked up beginning at
1:00 pm the day prior to the “Day of Use” and must be returned by 11:00 am the day after the
“Day of Use.”
NOTE: The Grundy Library is closed on Sundays. If the “Day of Use” is Monday, passes must be
picked up between 1:00 pm and 4:00 pm on Saturday or beginning at 11:00 am on Monday.
How do I cancel my reservation?
Reservations can be canceled any time before the “Day of Use.” If the reservation is canceled on
the “Day of Use” it will be considered a “No Show.”
You can cancel online (using “My Account” – requires your Library Card number and PIN or Password) or by calling the Grundy Library at 215-788-7891.
NOTE: To cancel a printable pass reservation, you must speak with a Grundy Library staff member.
What is a “No Show”?
If you do not pick up your pass by closing on the “Day of Use,” or if you do not cancel your
reservation prior to the “Day of Use,” it will constitute a “No Show.” Because demand for passes
is extremely high:
- 1st “No Show” = new reservations are blocked
- 2nd “No Show” = existing reservations are canceled and new reservations are blocked for 30 days
- 3rd “No Show” = $20 fine is charged, existing reservations are canceled and new reservations are blocked for 60 days
Where do I pick up my pass?
Passes can be picked up no earlier than 1:00pm the day prior to the “Day of Use.” Passes can be
picked up at the library via curbside pickup.
NOTE: Select museums accept “Printable Passes” (indicated by the printer icon located next to
the museum graphic). Once reserved, “Printable Passes” can be printed at any time for the
reserved “Day of Use.”
Do I need my library card to pick up the pass?
Yes, in order to pick up a pass the cardholder whose library card account was used to reserve
the pass must be present and must have the physical library card used to reserve the pass with
them.
Where do I return my pass?
Passes must be returned to the Grundy Library no later than 11:00 am on the date due back.
What is the late fine or replacement fee?
- The late fine for all passes is $20 per day, with a maximum late fine of $100
- If a museum pass is lost or damaged, the borrower is responsible for the full replacement fee, which varies according to each museum
